Terms of service

Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the nonnon online store (“we,” “our,” “us”). By accessing or purchasing from our website (https://nonnon-official.com/), you agree to be bound by these Terms. Please read them carefully before using our services.

2. Products & Orders

  • All products are described and priced as indicated on their respective product pages.

  • Due to the nature of handmade and vintage items, each piece may have slight variations in color, texture, or shape.

  • Placing an item in your cart does not guarantee its availability until the order is confirmed.

  • We reserve the right to refuse or cancel orders at our sole discretion, including in cases of suspected fraud or payment issues.

3. Pricing & Payment

  • Prices are shown in Japanese Yen (JPY) for domestic orders and in US Dollars (USD) for international orders, unless otherwise stated.

  • Customers are responsible for any additional bank fees, currency conversion fees, customs duties, or import taxes for international shipments.

  • Payment methods are as displayed at checkout (e.g., credit card, Shop Pay, Apple Pay, PayPal). Orders will be processed once payment is confirmed.

4. Shipping & Delivery

  • Shipping times and costs are stated in our Shipping & Delivery Policy.

  • Delivery dates are estimates and may vary due to customs inspections, weather, or carrier delays.

  • We are not responsible for delays or loss caused by the carrier or customs authorities.

5. Returns & Refunds

  • Please refer to our Returns & Refunds Policy for details.

  • We do not accept returns or cancellations for customer preference reasons (e.g., change of mind, wrong size, color difference), except in cases of confirmed defects.

6. Prohibited Activities

You agree not to:

  • Use our website for unlawful purposes.

  • Infringe upon our intellectual property rights or those of others.

  • Interfere with the security or functionality of our website.

  • Provide false information when placing an order.

7. Intellectual Property

All content on this site—including logos, images, product descriptions, and designs—is owned by nonnon or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • Our liability in any case will not exceed the total amount you paid for the product in question.

9. Governing Law

These Terms are governed by and construed under the laws of Japan.
Any disputes will be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.

10. Changes to Terms

We may update or modify these Terms at any time without prior notice. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Information

For questions about these Terms, please contact us at:
Email: nene.nozaki.nn@gmail.com
Website: https://nonnon-official.com/